[vc_row][vc_column][vc_column_text][/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_custom_heading text=”Below, you will find responses to various common questions. However, if you cannot find the information you are looking for, please do not hesitate to reach out to us via email, online chat.” font_container=”tag:p|font_size:20px|text_align:left|color:%23c2b29e|line_height:1.34″ google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:400%20regular%3A400%3Anormal” css_animation=”none”][/vc_column][/vc_row][vc_row css=”.vc_custom_1551962634958{padding-top: 30px !important;padding-right: 15px !important;padding-bottom: 30px !important;padding-left: 15px !important;}”][vc_column width=”3/4″ el_class=”shadow” css=”.vc_custom_1706356474114{padding-top: 20px !important;background-color: #1e1e1e !important;}”][vc_toggle title=”Why With VianTours?” style=”round” color=”chino”]At VianTours, we pride ourselves on not resorting to the common practice of copying/pasting, unlike many traditional travel companies. Instead, drawing from our 25 years of experience in the tourism industry, we are committed to offering unique and personalized tour packages. Our travel specialists and consultants don’t just sit at the office but travel the country extensively to advise better. Our office staff and local agents will always strive to ensure that your adventure in Iran is perfectly arranged. Our operations and reservations staff are enthusiastic and knowledgeable professionals who often travel on our tours to discover new routes. Our local tour leaders and guides are carefully selected and highly educated persons who value our business and, consequently, our clients as much as we do. In many cases, they have become trusted friends and respected members of the extended Viantours family.[/vc_toggle][vc_toggle title=”What do I get when I purchase a license?” style=”round” color=”chino”]VianTours endeavors to conduct all our tours as published and outlined on our website. The fact is that some circumstances that are beyond our control may require an adjustment to the itineraries or their inclusions. We strive to avoid such changes. However, we reserve the right to change, modify, or adjust the itineraries, sightseeing, excursions, hotels, or flight schedules as deemed appropriate. Although not expected, published prices on this website may be modified due to unexpected significant external factors not forecasted at publication. if a traveler cancels his or her trip because of a program change, normal cancellation penalties will apply.[/vc_toggle][vc_toggle title=”Are demo websites included?” style=”round” color=”chino”]Effective as of September 2011, all travelers who lodge an Iran visa application, along with other visa requirements, should present an adequate medical travel insurance coverage issued by an Iranian or foreign insurance company. At BePersia Travel, we believe that safety is a major concern to all of us and it is one of the essential parts of your trips that should not be neglected. A medical travel insurance plan is, therefore, compulsory whenever you start your travel to Iran. As such, we strongly suggest that once you book and confirm your journey, you take out insurance from a reliable company that includes adequate coverage for lost or damaged baggage, medical expenses, and the cost of emergency repatriation to the home country in case of a medical emergency. You should be aware that it should clearly be stated in the insurance policy that its coverage is exclusively valid for Iran during your trip, and it offers an equivalent level of protection and covers you for the activities involved. We at BePersia travel can provide you with comprehensive travel insurance that is adequately tailored for your Iran trip and is specially designed to include all the activities listed in the itinerary.[/vc_toggle][vc_toggle title=”What clothing should I pack for my trip to Iran?” style=”round” color=”chino”]In Iran, the usual dress code of the country must be observed. You should dress in a way that does not violate the cultural customs of the host country, because you are going to find out an Islamic state. All-female travelers must dress in public according to the Islamic rules in force in Iran. A headscarf and a coat reaching over the knees are obligatory for the women already upon entry to the country. The scarf does not necessarily have to cover the entire head and can have on pattern shapes and different colors. This includes clothing that is remote from the body, covering the body, e.g., a long, non-tailored coat in subtle colors, including long trousers or opaque stockings, or long trousers with a long-sleeved blouse. A woman who is traveling is best off with closed shoes, even if sandals are accepted. Make-up should only be applied discreetly. This must be worn in combination with opaque stockings or better with trousers. Men should wear long pants, but short shirts/T-shirts are no problem at all.[/vc_toggle][vc_toggle title=”Do I need coding skills?” style=”round” color=”chino”]Iran is a conservative Islamic country. The Iranian government strives to implement Islamic laws very strictly and enforced it on their people. According to Islamic law, Alcohol is completely banned in Iran. This restriction includes brewing, consuming, importing, and selling all kinds of alcoholic drinks. Officially, there is no chance that you can get hold of Alcohol in the country. It is also strictly illegal to bring any alcohol over the border or to cross the border. Therefore, travelers are not allowed to take advantage of any duty-free alcohol allowance when entering Iran. It is important to note that since your luggage will be randomly checked by X-ray upon arrival at the Iranian international airports, you are advised to take no risk of carrying Alcohol into the country! Convicted offenders face fines and imprisonment. Iranian law strictly prohibits the taking of obscene matter and controversial literature to the country. Any transfer or attempt to transfer such illegal material to Iran is punishable under Iranian law.[/vc_toggle][vc_toggle title=”I have no WordPress knowledge. Is this still for me?” style=”round” color=”chino”]In 2019, VianTours accepted only about 60% of Tour leader and tour guide applicants. Applicants for the leader/guide position have to endure a strict process of selection that entails an all-around application review, different stages of interviews with the top managers of our travel company. Many of our present leaders are teachers, lecturers, and professionals with a bachelor’s and often a master’s degree in history, architecture, art history, tourism management, etc. Candidates who have already been selected as our tour guides/leaders are familiar with their tasks; they are committed to being professional, friendly, flexible, resilient, resourceful, and proactive. We at BePersia Travel endeavor to provide you and your group with the services of an experienced and certified tour guide who serves you from the very first seconds of your arrival to the last ones of your departure. Once your adventure in Iran starts, our tour guide is there to serve you. The tour leader’s main task is to take the hassle out of your trip and to help you have the best moments of your trip to Iran. Your appointed local guide has an excellent command of English, is specially trained for our tour programs. Your guide will provide unique information on every place of interest and sightseeing you are going through, offer the best possible suggestions for things to do, and visit, recommend best local venues for eating-out, and introduce you to the widespread norms, values, and customs of the Persians. You can expect your guide to having a vast specialized knowledge of the places visited during the trip, including cultural, religious, and social, historical aspects. Meanwhile, to serve our clients better, our tour guide staff is fluent in several languages such as English, German, Russian, Arabic, Greek, Chinese, Italian, and Spanish.[/vc_toggle][vc_toggle title=”What does the single supplement refer to?” style=”round” color=”chino”]The single supplement refers to a travel industry premium surcharged to solo travelers to compensate for a hotel for losses incurred because only one person is staying in a room. Our tour prices are calculated based on the standard-room charge that is divided between two persons sharing a twin or double room during the tour. If a solo traveler prefers to stay in their own hotel room, the single supplement is then an additional charge to cover the full cost of the room. Please bear in mind that paying the price of a room’s single supplement reserves the right to occupy a single room alone, without any room sharing. In some cases, the rooms available are of the same size as a double/twin room, but in some rare cases, they may be smaller. Kindly check the amount of single supplement for every Iran trip that you intend to join![/vc_toggle][vc_toggle title=”How many people can join a tour?” style=”round” color=”chino”]We maintain small group sizes to provide you with the flexibility to explore and engage with your environment freely, while also receiving personalized attention from our local experts. This intimate setting guarantees that your experience won’t be overshadowed by a large crowd. Typically, our trips host up to 15 travelers, with an average of 10 participants.[/vc_toggle][vc_toggle title=”Does the trip cost include airfare?” style=”round” color=”chino”]Our trips do not cover the expenses to and from the designated arrival and departure points. Travelers are responsible for arranging their international flights. We can recommend a third-party air specialist to help with flight bookings if needed.[/vc_toggle][vc_toggle title=”Is there RTL (right to left) language support?” style=”round” color=”chino”]Yes! A RTL stylesheet is built directly into the theme and you can enable it with one click in Theme Options.[/vc_toggle][vc_toggle title=”Can you help arrange my travel visas?” style=”round” color=”chino”]WooCommerce is used for payment processing and you can use over 78 payment gateways.
Core payment options include: PayPal Standard, Check Payments, Direct Bank Transfer (BACS), Cash on Delivery, Stripe, PayPal Powered by Braintree, Klarna Payments.
Additional Free & premium payment gateways can be found here.[/vc_toggle][vc_toggle title=”Can I reserve additional nights of hotel accommodation before or after my tour?” style=”round” color=”chino”]Certainly, in most instances, we can facilitate additional accommodation at our starting or ending hotels. For pricing details, please get in touch with our “Hotel Reservation” section. If, for any reason, we cannot arrange the extra nights for you. Additionally, please be aware that extra accommodations must be booked more than 7 days before the departure date.[/vc_toggle][vc_toggle title=”Can I extend my tour to see more of a region?” style=”round” color=”chino”]Certainly! You have the option to enhance your tour experience by adding either an extension or pre/post hotel stays, available on select tours. If extensions are not purchased at the time of deposit, availability and applicable charges will be determined at the time of the request.[/vc_toggle][vc_toggle title=”Can you provide me with a list of the hotels we will be staying at?” style=”round” color=”chino”][/vc_toggle][vc_toggle title=”I have a question that you haven’t answered. How can I get help?” style=”round” color=”chino” css=”.vc_custom_1706296767634{margin-bottom: 20px !important;}”]If the information you’re seeking is not available here, please contact us via email at info@viantours.com or give us a call at (+98) 913115 1992. We look forward to hearing from you!
We are available day or night, before, during and after your trip. In the event of an emergency, a delay or an unexpected disruption, our agents are there to reroute, rebook and get you where you need to be.[/vc_toggle][/vc_column][vc_column width=”1/4″][vc_single_image image=”2740″ img_size=”full” alignment=”center” onclick=”custom_link” link=”https://1.envato.market/7QDLg”]
Explore our latest tours
[/vc_toggle][vc_toggle title=”Why is the deposit for my trip non-refundable?” style=”round” color=”chino”]The purpose of requiring a deposit is to initiate the booking process for your services with our local suppliers promptly. Numerous services, such as transportation for on-tour activities, are non-refundable and cannot be transferred or reassigned to another traveler. In cases where services can be canceled, there might be a cancellation or administrative fee, and your deposit helps cover these costs.[/vc_toggle][vc_toggle title=”Can I make changes to my reservation?” style=”round” color=”chino”]If you choose to modify your reservation after the initial booking, a handling fee of $ 50 per transaction will be applied. Any changes to the tour date, itinerary, or passenger name within the stipulated guidelines of the cancellation policy will be treated as a cancellation, and regular cancellation fees may be applicable.[/vc_toggle][vc_toggle title=”Are airport transfers available for pre/post hotel stays?” style=”round” color=”chino”]Certainly! All passengers who buy pre- and post-hotel nights through Viantours have the option to purchase transfers to/from the airport and the pre- or post-hotel. For specific details and arrangements, please inquire at the time of booking.[/vc_toggle][vc_toggle title=”Do you accept late bookings?” style=”round” color=”chino”]Yes, we do accept late bookings. If you are interested in booking a tour close to the departure date, please contact us directly to check availability and discuss the options for a late booking. We will do our best to accommodate your request.[/vc_toggle][vc_toggle title=”Do Viantours work cooperate with international travel companie?” style=”round” color=”chino”]Yes! We would like to collaborate with travel agents. For inquiries, please contact us at info@viantours.com or call (+98) 912 921 5984. We are pleased to provide information, address your queries, and assist in booking a trip on behalf of your client. Presently, travel agent bookings must be completed via email or over the phone.[/vc_toggle][vc_toggle title=”Can I create a multilingual website?” style=”round” color=”chino”]Yes! We recommend using the WPML plugin for creating a multilingual website.[/vc_toggle][vc_toggle title=”Is there RTL (right to left) language support?” style=”round” color=”chino”]Yes! A RTL stylesheet is built directly into the theme and you can enable it with one click in Theme Options.[/vc_toggle][vc_toggle title=”What payment gateways are included?” style=”round” color=”chino”]WooCommerce is used for payment processing and you can use over 78 payment gateways.
Core payment options include: PayPal Standard, Check Payments, Direct Bank Transfer (BACS), Cash on Delivery, Stripe, PayPal Powered by Braintree, Klarna Payments.
Additional Free & premium payment gateways can be found here.[/vc_toggle][vc_toggle title=”Can I expect support?” style=”round” color=”chino”]Yes! All of our items come with 6 months of included support and free lifetime updates for your theme. Once the 6 months of included support is up, you have the opportunity to extend support coverage for 6 or 12 months further. If you choose to not extend your support, you will still be able to submit bug reports via item comments and still have access to our online documentation and theme updates.[/vc_toggle][vc_toggle title=”Can I customize the theme?” style=”round” color=”chino”]Yes! With so many amazing features available, the sky is the limit.[/vc_toggle][vc_toggle title=”Can you install it for me?” style=”round” color=”chino”]Of course! We offer free theme installation at our support center.[/vc_toggle][vc_toggle title=”I don’t want to use all the features. Is this still for me?” style=”round” color=”chino” css=”.vc_custom_1551962711773{margin-bottom: 20px !important;}”]Yes! You can disable anything you might not need with a simple click in Theme Options.[/vc_toggle][/vc_column][vc_column width=”1/4″][vc_single_image image=”1884″ img_size=”full” alignment=”center” onclick=”custom_link” link=”https://1.envato.market/7QDLg”][/vc_column][/vc_row][vc_row css=”.vc_custom_1551962634958{padding-top: 30px !important;padding-right: 15px !important;padding-bottom: 30px !important;padding-left: 15px !important;}”][vc_column width=”3/4″ el_class=”shadow” css=”.vc_custom_1706356500778{padding-top: 20px !important;background-color: #1e1e1e !important;}”][vc_toggle title=”Why With VianTours?” style=”round” color=”chino”]At VianTours, we pride ourselves on not resorting to the common practice of copy/pasting, unlike many traditional travel companies. Instead, drawing from our 25 years of experience in the tourism industry, we are committed to offering unique and personalized tour packages. Our travel specialists and consultants don’t just sit at the office, rather travel the country extensively so that they can advise better. Our office staff and local agents will always strive to ensure that your adventure in Iran is perfectly arranged. Our operations and reservations staff are enthusiastic and knowledgeable professionals who often travel on our tours in order to discover new travel routes. Our local tour leaders and guides are carefully selected and are highly educated persons who value our business and, consequently, value our clients as much as we do. In many cases, they have become trusted friends and respected members of the extended VianTours’s family.[/vc_toggle][vc_toggle title=”What do I get when I purchase a license?” style=”round” color=”chino”]VianTours endeavors to conduct all our tours as published and outlined on our website. The fact is that some circumstances that are beyond our control may require an adjustment to the itineraries or its inclusions. We strive to avoid such changes. However, we reserve the right to change, modify, or adjust the itineraries, sightseeing, excursions, hotels, or flight schedules as deemed appropriate. Although not expected, published prices on this website may be modified due to unexpected significant external factors not forecast at the time of publicationas well. if a traveler cancels his or her trip because of a program change, normal cancellation penalties will apply.[/vc_toggle][vc_toggle title=”Are demo websites included?” style=”round” color=”chino”]Effective as of September 2011, all travelers who lodge an Iran visa application, along with other visa requirements, should present an adequate medical travel insurance coverage issued by an Iranian or foreign insurance company. At BePersia Travel, we believe that safety is a major concern to all of us and it is one of the essential parts of your trips that should not be neglected. A medical travel insurance plan is, therefore, compulsory whenever you start your travel to Iran. As such, we strongly suggest that once you book and confirm your journey, you take out insurance from a reliable company that includes adequate coverage for lost or damaged baggage, medical expenses, and the cost of emergency repatriation to the home country in case of a medical emergency. You should be aware that it should clearly be stated in the insurance policy that its coverage is exclusively valid for Iran during your trip, and it offers an equivalent level of protection and covers you for the activities involved. We at BePersia travel can provide you with comprehensive travel insurance that is adequately tailored for your Iran trip and is specially designed to include all the activities listed in the itinerary.[/vc_toggle][vc_toggle title=”Do I have to buy anything else (plugins etc.)?” style=”round” color=”chino”]In Iran, the usual dress code of the country must be observed. You should dress in a way that does not violate the cultural customs of the host country, because you are going to find out an Islamic state. All-female travelers must dress in public according to the Islamic rules in force in Iran. A headscarf and a coat reaching over the knees are obligatory for the women already upon entry to the country. The scarf does not necessarily have to cover the entire head and can have on pattern shapes and different colors. This includes clothing that is remote from the body, covering the body, e.g., a long, non-tailored coat in subtle colors, including long trousers or opaque stockings, or long trousers with a long-sleeved blouse. A woman who is traveling is best off with closed shoes, even if sandals are accepted. Make-up should only be applied discreetly. This must be worn in combination with opaque stockings or better with trousers. Men should wear long pants, but short shirts/T-shirts are no problem at all.[/vc_toggle][vc_toggle title=”Do I need coding skills?” style=”round” color=”chino”]Iran is a conservative Islamic country. The Iranian government strives to implement Islamic laws very strictly and enforced it on their people. According to Islamic law, Alcohol is completely banned in Iran. This restriction includes brewing, consuming, importing, and selling all kinds of alcoholic drinks. Officially, there is no chance that you can get hold of Alcohol in the country. It is also strictly illegal to bring any alcohol over the border or to cross the border. Therefore, travelers are not allowed to take advantage of any duty-free alcohol allowance when entering Iran. It is important to note that since your luggage will be randomly checked by X-ray upon arrival at the Iranian international airports, you are advised to take no risk of carrying Alcohol into the country! Convicted offenders face fines and imprisonment. Iranian law strictly prohibits the taking of obscene matter and controversial literature to the country. Any transfer or attempt to transfer such illegal material to Iran is punishable under Iranian law.[/vc_toggle][vc_toggle title=”I have no WordPress knowledge. Is this still for me?” style=”round” color=”chino”]In 2019, VianTours accepted only about 60% of Tour leader and tour guide applicants. Applicants for the leader/guide position have to endure a strict process of selection that entails an all-around application review, different stages of interviews with the top managers of our travel company. Many of our present leaders are teachers, lecturers, and professionals with a bachelor’s and often a master’s degree in history, architecture, art history, tourism management, etc. Candidates who have already been selected as our tour guides/leaders are familiar with their tasks; they are committed to being professional, friendly, flexible, resilient, resourceful, and proactive. We at BePersia Travel endeavor to provide you and your group with the services of an experienced and certified tour guide who serves you from the very first seconds of your arrival to the last ones of your departure. Once your adventure in Iran starts, our tour guide is there to serve you. The tour leader’s main task is to take the hassle out of your trip and to help you have the best moments of your trip to Iran. Your appointed local guide has an excellent command of English, is specially trained for our tour programs. Your guide will provide unique information on every place of interest and sightseeing you are going through, offer the best possible suggestions for things to do, and visit, recommend best local venues for eating-out, and introduce you to the widespread norms, values, and customs of the Persians. You can expect your guide to having a vast specialized knowledge of the places visited during the trip, including cultural, religious, and social, historical aspects. Meanwhile, to serve our clients better, our tour guide staff is fluent in several languages such as English, German, Russian, Arabic, Greek, Chinese, Italian, and Spanish.[/vc_toggle][vc_toggle title=”Are updates free?” style=”round” color=”chino”]The single supplement refers to a travel industry premium surcharged to solo travelers to compensate for a hotel for losses incurred because only one person is staying in a room. Our tour prices are calculated based on the standard-room charge that is divided between two persons sharing a twin or double room during the tour. If a solo traveler prefers to stay in their own hotel room, the single supplement is then an additional charge to cover the full cost of the room. Please bear in mind that paying the price of a room’s single supplement reserves the right to occupy a single room alone, without any room sharing. In some cases, the rooms available are of the same size as a double/twin room, but in some rare cases, they may be smaller. Kindly check the amount of single supplement for every Iran trip that you intend to join![/vc_toggle][vc_toggle title=”Can I use Book Your Travel in my language?” style=”round” color=”chino”]Yes! Book Your Travel is ready for all languages. Please note that you will have to do the translating.[/vc_toggle][vc_toggle title=”Can I create a multilingual website?” style=”round” color=”chino”]Yes! We recommend using the WPML plugin for creating a multilingual website.[/vc_toggle][vc_toggle title=”Is there RTL (right to left) language support?” style=”round” color=”chino”]Yes! A RTL stylesheet is built directly into the theme and you can enable it with one click in Theme Options.[/vc_toggle][vc_toggle title=”What payment gateways are included?” style=”round” color=”chino”]WooCommerce is used for payment processing and you can use over 78 payment gateways.
Core payment options include: PayPal Standard, Check Payments, Direct Bank Transfer (BACS), Cash on Delivery, Stripe, PayPal Powered by Braintree, Klarna Payments.
Additional Free & premium payment gateways can be found here.[/vc_toggle][vc_toggle title=”Can I expect support?” style=”round” color=”chino”]Yes! All of our items come with 6 months of included support and free lifetime updates for your theme. Once the 6 months of included support is up, you have the opportunity to extend support coverage for 6 or 12 months further. If you choose to not extend your support, you will still be able to submit bug reports via item comments and still have access to our online documentation and theme updates.[/vc_toggle][vc_toggle title=”Can I customize the theme?” style=”round” color=”chino”]Yes! With so many amazing features available, the sky is the limit.[/vc_toggle][vc_toggle title=”Can you install it for me?” style=”round” color=”chino”]Of course! Our services are available 24/7, both before and after your trip. Whether it’s during your travels or in case of an emergency, delay, or unexpected disruption, our agents are ready to assist. We can reroute, rebook, and ensure you reach your destination as smoothly as possible.[/vc_toggle][vc_toggle title=”I don’t want to use all the features. Is this still for me?” style=”round” color=”chino” css=”.vc_custom_1551962711773{margin-bottom: 20px !important;}”]Yes! You can disable anything you might not need with a simple click in Theme Options.[/vc_toggle][vc_row_inner][vc_column_inner el_id=”My friend and I had such a great experience with sustainable travel!”][/vc_column_inner][/vc_row_inner][/vc_column][vc_column width=”1/4″][vc_single_image image=”1884″ img_size=”full” alignment=”center” onclick=”custom_link” link=”https://1.envato.market/7QDLg”][/vc_column][/vc_row]
